Support

Bring the right details and we can act quickly.

Choose the route that matches your issue. Never post a private application tracking code publicly.

Human-reviewed support

Application decision

Check the private tracker first. For a correction or appeal, include your exact Java username and tracking code in a private message.

Open tracker

Community support

Use Discord for join assistance, rules clarification, appeals and active service incidents. Staff will never request your Minecraft or owner password.

Open Discord

In-game problem

Approved visitors can send a location-aware private report with /feedback. Describe what happened, what you expected and whether it can be repeated.

Email Huezon

Account safety

Huezon uses your Java Edition identity only. There is no Discord account-link command and support will never ask you to link one.